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(b)
                    ➢  Sufficient  Understanding  should  be  obtained  Services  Received  &  SO,  so  that
                        auditor can go for Identification & Assessment of RMM.
                        The user auditor shall determine whether a sufficient understanding of the nature and significance
                        of the services provided by the service organisation and their effect on the user entity’s internal
                        control  relevant  to  the  audit  has  been  obtained  to  provide  a  basis  for  the  identification  and
                        assessment of risks of material misstatement.

                        Sources of Information –
                        Information on the nature of the services provided by a service organisation may be available from
                        a wide variety of sources, such as 1. the contract or service level agreement between the user
                        entity  and  the  service  organisation;  2.  system  overviews;  3.  technical  manuals;  4.  user
                        manuals; 5. reports by service organizations; 6. reports by the service auditor; 7. internal
                        auditors  or  regulatory  authorities  on  controls  at  the  service  organisation;  8.  including
                        management letters, if available.

                        Knowledge  obtained  through  the  user  auditor’s  experience  with  the  service  organisation,  for
                        example through experience with other audit engagements, may also be helpful in obtaining an
                        understanding  of  the  nature  of  the  services  provided  by  the  service  organisation.  This  may  be
                        particularly helpful if the services and controls at the service organisation over those services are
                        highly standardized.
                 (c)
                    ➢  If  Sufficient  understanding  is  not  obtained  from  User  Entity,  then  following
                        procedures can give auditor better understanding. (In sequence of ease of doing
                        procedures)
                               Type 1 or Type 2 Report / Contact SO through UE / Using Another Auditor
                               / Visiting SO
                               If the user auditor is unable to obtain a sufficient understanding from the user entity, the
                               user auditor shall obtain that understanding from one or more of the following procedures:
                                   •  Contacting  the  service  organisation,  through  the  user  entity,  to  obtain  specific
                                      information;
                                   •  Obtaining a Type 1 or Type 2 report, if available;
                                   •  Using  another  auditor  to  perform  procedures  that  will  provide  the  necessary
                                      information about the relevant controls at the service organisation.
                                   •  Visiting the service organisation and performing procedures that will provide the
                                      necessary information about the relevant controls at the service organisation;
                 Author’s Note: -
                          •
                 It is a Kind of Master answer for SA 402 covering more than a single topic. Please consider the question
                 asked and don’t just write the entire answer.
                 Choose the relevant part of answer on the basis of question asked.

        QNO      Factors to decide relevance of SO Services                          Old Course – (M18E, N21E)
        52.100   TITANIUM CNO--SA402.060                                                 New Course – (SM23)
                 Durafone  Mobile  Co.  Ltd.  have  pan  India  presence  and  market  leader  in  mobile  operation.  It  has
                 outsourced all its revenue operation including accounting functions to Set Solutions (P) Ltd. As an Auditor
                 of  the mobile company, enumerate the factors to be taken into consideration related to its financial
                 reporting.

                                                              OR

                 In the course of audit of FIN Limited you observed that processing of accounting data was given to a third
                 party on account of certain considerations like cost reduction, own computer working to full capacity. FIN
                 Limited used a service organisation to record transactions and process related data. As an auditor, what
                 would  be  your  considerations  regarding  the  nature  and  extent  of  activities  undertaken  by  service
                 organisation to determine whether those activities are relevant to the audit and, if so, to assess their effect
                 on audit risk. Discuss with reference to relevant Standard on Auditing.
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